Drawing on my experience, I’ve developed a proprietary process to get a full understanding of your problem, present my recommendations to you, and collectively agree on a Plan of Action

Here’s how it works:

Meet with you and your senior management team to understand their opportunity priorities
Observe and meet with line staff to guage their buy-in and support of the management direction
Review multiple years of financials for the company to follow the progression of the business by reviewing data and sales, primary costs and bottom line
Then I make recommendations with a formulated action plan and intended impacts.

Strategic Plan - facilitate and communicate a clear plan for what you want to achieve, how you intend to get there and by when
Organizational short circuits - pinpoint areas of opportunity and lay out a plan for how to repair, reconnect and move forward in a most sensible manner that meets or exceeds expectations
Client-related issues - understand the issues and implications and prepare a plan to correct problems get back on track with the client
Reporting system gaps - find better ways to measure and manage people and information to run a smarter more effecient and effective business

If I am leading your managment team, I’ll be onsite
This is always client specific. We could be looking at finances, or food cost, or guest experience or a little bit of all of it.
TBD depending on size, scope and roles