Experienced Hospitality Chief Operating Officer
Interim & Fractional COO Leadership
Growth · Transformation · Turnarounds · Complex Operations
Pivotal Organizational Moments
Experienced, steady operating leadership when the organization needs it most.
Through BUCK Hospitality, I provide Interim and Fractional COO leadership to hospitality organizations facing significant growth, leadership transitions, operating challenges or opportunities to achieve a higher level of performance.
I bring more than 50 years of executive and operating experience spanning distinguished restaurants, cultural and entertainment institutions, major sporting events, corporate dining and foodservice, private clubs, catering and special events.
I work directly with CEOs, owners, partners, boards and senior leadership teams to understand the organization, establish priorities, align people and lead the work through execution.
Plan with Purpose. Lead with Direction.
Plan with Purpose — Understand the organization, its people, its values and what it needs to accomplish. Listen to those closest to the work, establish priorities and develop a plan that leadership understands and supports.
Lead with Direction — Align the leadership team, establish clear responsibilities and accountability, and lead execution. Measure progress, communicate results and adjust as circumstances require.
Services
Interim COO — I assume responsibility for the organization's operations for a defined period, providing executive leadership through transition, transformation or other critical circumstances.
Fractional COO — I serve as part of the senior leadership team on an ongoing, part-time basis, providing COO-level leadership, direction and accountability.
Advisory & Project Leadership — I undertake select assignments where my executive experience can help organizations address specific challenges, opportunities or major initiatives.
Where an engagement develops into an opportunity for a longer-term executive leadership role, I am open to discussing that possibility if there is a strong mutual fit.
Where I Bring Particular Experience
Restaurants & Restaurant Groups
Cultural & Entertainment Venue Hospitality
Corporate Dining & Workplace Hospitality
Private Clubs
Catering & Special Events
Hospitality That Reflects the Institution
Throughout my career, I've led hospitality operations at some of America's most distinguished museums, performing arts centers and cultural institutions. I understand that hospitality must complement the institution's mission, character and standards of excellence.
I work with institutional and hospitality leadership to assess existing operations, strengthen performance and create food, beverage and event experiences that enhance the guest experience while supporting the institution's broader objectives.
Does your hospitality experience reflect the excellence of your institution?
Discuss Your Organization's Next Chapter
If your organization is facing a significant leadership transition, operating challenge or opportunity for growth, I'd welcome a confidential conversation about how I might contribute.